Privacy Policy

This Privacy Policy applies to thecococompany.com.

The Coco Company recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://www.thecococompany.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Information We Collect

  • Contact Information: We might collect your name, email, mobile number, phone number, street, city, state, pin code, country, and IP address.
  • Payment and Billing Information: We might collect your billing name, billing address, and payment method when we transact with you. We NEVER collect your credit card number or credit card expiry date. Credit card information will be processed by us directly or via a payment gateway.
  • Information You Post: We collect information you post in a public space on our website or on a third-party social media site belonging to The Coco Company.
  • Demographic Information: We may collect demographic information about you, including events you like, events you intend to participate in, tickets you buy, or any other information you provide during the use of our website. We might collect this as part of a survey.
  • Other Information: If you use our website, we may collect information about your IP address and the browser you are using. We might look at what site you came from, the duration of time spent on our website, pages accessed, or what site you visit when you leave us. We might also collect the type of mobile device you are using or the version of the operating system your device is running.

How We Collect Information

  • Directly from You: We collect information when you register with us or when you post a comment on our website or ask us a question through phone or email.
  • Passively: We use tracking tools like Google Analytics, Google Webmaster, browser cookies, and web beacons for collecting information about your usage of our website.
  • From Third Parties: If you use an integrated social media feature on our website, the third-party social media site may give us certain information about you, which could include your name and email address.

Use of Your Personal Information

  • We may use information to contact you for confirmation of a purchase or for promotional purposes.
  • We may use your information to respond to your requests or questions.
  • We may use your information to improve our products and services.
  • We may use your information to look at site trends and customer interests.
  • We may use your information for security purposes.
  • We may use your information for marketing purposes.
  • We may use your information to send you transaction communications.
  • We may use your information as otherwise permitted by law.

Sharing of Information with Third Parties

  • We may share information with third parties who perform services on our behalf.
  • We may share information with our business partners.
  • We may share information to comply with the law or to protect ourselves, which includes responding to a court order or subpoena.
  • We may share your information for reasons not described in this policy and will inform you before we do so.

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving promotional emails, please email info@thecococompany.com. It may take about ten days to process your request. Even if you opt out of marketing messages, we will still send you transaction messages regarding your purchases.

Third-Party Sites

If you click on links to third-party websites, you may be taken to sites we do not control. This policy does not apply to the privacy practices of those websites. Please read the privacy policies of other websites carefully. We are not responsible for these third-party sites.

Please Reach Out to Us

If you have any questions about this Policy, other privacy concerns, or any grievances, you can email us at hello@thecococompany.com.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. Any disputes arising under this Policy shall be governed by the laws of India.